Communicating
Communicating
with others
The communications process
Filter
Systems
What happens
to information when it comes in to our brain
What happens to information for it to get out!
How miscommunication occurs
Effective
Communications
What makes
up an effective communication?
The golden rules for effective communication
How people
sort and categorise information
What is
a meta programme?
How people sort information in their mind.
The 6 main sorting offices of the mind!
Internal
Representational Systems
What is
a representational system?
How people represent what you say into their own language
Techniques
and strategies to communicate effectively with people with different
systems
Eliciting
thinking patterns through eye movements
How to know
what people are thinking by their eye movements
How to tailor your communications by what you see
How
to build rapport with anyone and at anytime
What is
rapport?
The 6 elements of rapport building
How
to give & receive feedback
The principles
of giving constructive feedback
The 8 techniques of how to give effective feedback
How to receive feedback
Action
planning & putting into practise