Course
Overview
Sean can
design a custom made Call Centre Programme for your management
team, team leaders and/or your sales and service advisers. So
whether it be leadership or management skills for your managers
and supervisors or customer care training and telephone excellence
for your people on the frontline, just give us a call to discuss
your requirements!
Who
Will Benefit From The Programme?
- Call centre managers
- Call centre Team Leaders and supervisors
- Call centre staff who deal with incoming
calls
- Call centre Helpdesk advisers
Next
Steps
The
course content can either follow something similar to the above,
or be tailored to your exact requirements at no extra charge.
The duration of the course can be flexible depending on what
you would like the course to cover and what your objectives
are - the choice is yours!
Questions
and Booking:
Within
The UK
To
discuss your requirements or to book please call: 0800 849 6732
Or
send us an email at enquiries@executivecoachingstudio.com
For
USA/Canada/Europe
To
discuss your requirements or to book please call: ++ 44 800 849 6732
Or
send us an email at int@executivecoachingstudio.com
Alternatively,
why not send us a quick message in the box below and tell us
what you are looking to achieve and we will get back to you
with some options:
Take a look at our other training courses:
Please note that we will tailor your course to meet your exact requirements and to also make sure that the attendees can take what they learn and use it in the workplace - the all important yardstick of whether the training was worth it in the first place!
Improve
call center infrastructure with a call
center predictive dialing system
to properly organize call distribution
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