0800 849 6732
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Sales Training

Cross Selling & Up Selling

Course Overview

Cross-selling and up-selling is a superb way to increase the value of a sale by suggesting an accompanying product.

This course will teach you the skills you need to add value to your customer's personal or professional lives while increasing sales for the company. You'll go away from the training with a new attitude toward selling, and the skills needed to be successful in cross-selling, up-selling, and overcoming resistance.

 

Who Will Benefit From The Course?

  • Anyone working in a sales environment where you also offer other products and services as well


What Will You Gain From the Course?

  • Learn how to match your customers needs to the accompanying products and services that you offer
  • Learn how to introduce the best matched products to your customers at the right time
  • Understand what makes people buy
  • Learn how to listen out for cross and up selling opportunities
  • Learn effective questioning techniques to create sales opportunities
  • Learn when to cross sell and when to up sell
  • Learn how to overcome objections and resistance
  • Learn how to use your body language, tonality and voice to your advantage

 

Next Steps

The course content can either follow something similar to the above, or be tailored to your exact requirements at no extra charge. The duration of the course can be flexible depending on what you would like the course to cover and what your objectives are - the choice is yours!

Whilst Sean will organise training for as many delegates as you wish, he recommends that the number of attendees do not exceed 10. This ensures that EVERY delegate receives personal attention.

Please click here for more details on Bespoke training

 

Questions and Booking:

Within The UK

To discuss your requirements or to book please call: 0800 849 6732

Or send us an email at enquiries@executivecoachingstudio.com

For USA/Canada/Europe

To discuss your requirements or to book please call: ++ 44 800 849 6732

Or send us an email at int@executivecoachingstudio.com

Alternatively, why not send us a quick message in the box below and tell us what you are looking to achieve and we will get back to you with some options:

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Take a look at our other training courses:

Please take a look at the ones below. Please note that Sean likes to tailor all of his courses to meet your exact requirements and to also make sure that the attendees can take what they learn and use it in the workplace - the all important yardstick of whether the training was worth it in the first place!

Sales Training Birmingham

 

Management Training

Management Skills
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Coaching Skills For Managers
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Learning Styles Inventory
Strength Deployment Inventory
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Improving Your Sales Performance

Key Selling Skills Training

Phone Sales Training
Objection Handling Skills
Sales Presentation Training
Sales Management Training
Telephone Prospecting
Cold Calling For Chickens
Generating New Business
Cross And Up Selling

Delivering Customer Service Excellence

Customer Care
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Telephone Excellence
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Communication Skills

Presentation Skills
Running Effective Meetings
Infuencing Skills
Communication Skills
Advanced Communication Skills
Dealing With Conflict
Assertiveness Skills

   

Retail Sales Training

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In-House Training Courses
Management Skills
Leadership Development
Personal Confidence Building
Change Management
Motivation Skills
Time Management
Coaching Skills For Managers
Team Building
Learning Styles Inventory
Culture Training
Management Style Questionairre
Presentation Skills
Running Effective Meetings
Infuencing Skills
Communication Skills
Advanced Communication Skills
Dealing With Conflict
Assertiveness Skills
Customer Care
Dealing With Incoming Calls
Customer Satisfaction
Dealing With Complaints
Telephone Excellence
Train The Trainer
Call Centre Programme
Managing Stress
Writing Effective Emails
Helpdesk Skills for IT professionals
Key Selling Skills Training
Objection Handling Skills
Sales Presentation Training
Sales Management Training
Telephone Prospecting
Cold Calling For Chickens
Generating New Business
Cross And Up Selling
Phone Sales Training

Mentoring
- Executive Mentoring Program
- Management Mentoring Program

Executive Coaching