Course Overview

Telesales Training - This course is designed to teach sales representatives how to prospect and qualify over the telephone.

Delegates will know how to plan and conduct successful prospecting calls to either further the sales process or to disqualify the prospect.

• Call centre staff responsible for making outbound calls to generate new business
• Outbound Telesales operators
• Anyone who is making outbound calls to drum up new business

What Will You Gain From the Course?

• Learn techniques and strategies to plan out and conduct successful prospecting calls
• Learn skills for handling obstacles and objections
• Learn how to deal with answer machines and P.A's!
• Fine tune your communication and rapport building skills
• Learn how to be confident in your own ability to make outbound calls
• Learn how to get rid of nerves and anxiety just before making the calls
• Llearn how to speak to the decision maker every time!

Next Steps

The course content can either follow something similar to the above, or be tailored to your exact requirements at no extra charge. The duration of the course can be flexible depending on what you would like the course to cover and what your objectives are - the choice is yours!

Questions and Booking:

Within The UK

To discuss your requirements or to book please call: 0800 849 6732

Or send us an email at enquiries@executivecoachingstudio.com

For USA/Canada/Europe

To discuss your requirements or to book please call: ++ 44 800 849 6732

Or send us an email at int@executivecoachingstudio.com

Alternatively, why not send us a quick message in the box below and tell us what you are looking to achieve and we will get back to you with some options:

Telesales Training - click here for a specialist programme

Cold Calling Tips - click here for the latest tips!

Take a look at our other training courses:

Please take a look at the ones below.

Please note that we will tailor your course to meet your exact requirements and to also make sure that the attendees can take what they learn and use it in the workplace - the all important yardstick of whether the training was worth it in the first place!

Calling a number of prospects can be very time consuming without the use of technologies such as a hosted predictive dialer system. With automation comes increased productivity and efficiency.