Course
Overview
Sending
emails is now becoming more popular than actually communicating
on the telephone!
But
can you remember the time when you actually went on a course
to learn the skills needed to write effective emails? But I
bet you have been on verbal communication courses or how to
communicate on the telephone haven't you!
Now you
can learn how to write emails that are clear, focused and well
organised with this course.
You send
around 50 emails a day so isn't it worth spending some time
to learn the skills to make them more effective?
Who
Will Benefit From The Course?
- Office based staff who send emails everyday
to internal colleagues and external contacts
- Teams that answer emails from customers
What
Will You Gain From the Course?
- Begin
and end e-mail effectively, orienting readers with effective
purpose statements and ensuring that they understand next
steps.
- Organise
your e-mails logically, place information for greatest impact,
and paragraph e-mail effectively
- Incorporate form or pre-scripted content.
- Ensure the clarity and focus of each message.
- Translate technical language for non-technical
readers.
- Identify communication situations that are
inappropriate for e-mail .
- Ensure positive, reader-centred wording.
- Ensure professional presentation.
- Follow generally accepted e-mail etiquette
and guidelines.
Next
Steps
The
course content can either follow something similar to the above,
or be tailored to your exact requirements at no extra charge.
The duration of the course can be flexible depending on what
you would like the course to cover and what your objectives
are - the choice is yours!
Questions
and Booking:
Within
The UK
To
discuss your requirements or to book please call: 0800 849 6732
Or
send us an email at enquiries@executivecoachingstudio.com
For
USA/Canada/Europe
To
discuss your requirements or to book please call: ++ 44 800 849 6732
Or
send us an email at int@executivecoachingstudio.com
Alternatively,
why not send us a quick message in the box below and tell us
what you are looking to achieve and we will get back to you
with some options:
Take a look at our other training courses:
Please note that we will tailor your course to meet your exact requirements and to also make sure that the attendees can take what they learn and use it in the workplace - the all important yardstick of whether the training was worth it in the first place!
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